Coopers OF Stortford UK Reviews
Coopers OF Stortford UK Customer Reviews (8)
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Coopers OF Stortford UK Customer’s Q&A
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What is coopersofstortford.co.uk?
Coopers of Stortford is a traditional family-owned and run Home & Garden Store based in the heart of the beautiful, historic market town of Bishop's Stortford. They pride themselves on being specialists in selling "function led" products, which are designed to make everyday life easier. Many of these products are of Coopers own invention, idea, and/or design. Their main departments and specialties include Home & Garden, Cookshop, Housewares, Pet Supplies Travel & Leisure, and Health and Personal Care. They offer their products in-store, online, and through their mail-order catalogue. They also provide fast delivery within 3-5 working days and easy returns.
About coopersofstortford.co.uk Popular Products and Services?
Coopers of Stortford is a traditional family-owned and run Home & Garden Store based in the heart of the beautiful, historic market town of Bishop's Stortford. They pride themselves on being specialists in selling "function led" products, which are designed to make everyday life easier. Many of these products are of Coopers' own invention, idea, and/or design. Their main departments and specialties include Home & Garden, Cookshop, Housewares, Pet Supplies Travel & Leisure, Health, and Personal Care. They offer their products in-store, online, and through their mail-order catalogue. Some of the popular products mentioned in customer reviews include stretch covers for recliner chairs, cordless repellers, skin tag & wart remover, and flannelette sheets. The online ordering process is described as swift and easy to use. The customer service is praised for being understanding and prompt in dealing with issues such as non-delivery of parcels. However, some customers have mentioned issues with product quality and delivery.
About coopersofstortford.co.uk Payment Method?
Coopers of Stortford is a traditional family-owned and run Home & Garden Store based in the heart of the beautiful, historic market town of Bishop's Stortford. When placing an order with coopersofstortford.co.uk, you can pay for your online order using Visa, MasterCard or PayPal. Please note they can only accept cash and cheque payments for purchases made in store. All online orders must be paid for using a credit or debit card. You enter your credit or debit card number without spaces or dashes. If you have a promotion code to apply to the order e.g. for free delivery (if your order qualifies), you can enter it in the box provided. Once your order is placed, they will send you a confirmation email and they will send you a further email when your order is dispatched. You can check the progress of your order by logging in to your account.
What is the delivery time for coopersofstortford.co.uk?
The delivery time for Coopers of Stortford is typically 3-5 working days for in-stock orders using a tracked courier service. They deliver to the UK and unfortunately, they cannot deliver to the Channel Islands and the Republic of Ireland. For items with a delivery supplement of £24.99/double red lorry, which are dispatched with a specialist delivery company, the delivery time is 7-10 working days. Once your order has been received by the courier, they will contact you to arrange a suitable delivery day and provide an estimated delivery time via email the day before delivery. Please note that the express delivery service is next working day and only applicable on selected items. When available, this service will show as an option in the checkout with the expected delivery date. Placing an order after 12pm may mean the delivery date is the day after the next working day to allow for the warehouse to process the order.
How do I contact customer service at Coopersofstortford.co.uk?
You can contact the customer service at Coopers of Stortford by phone. The phone number is 0330 331 0300. You can call them between 9am - 5:30pm Monday - Saturday and 9am - 4pm Sunday. If you have any questions that you would like to speak with a member of the team about, please give them a call. They aim to respond to queries within 24 hours, however, please allow longer during busy periods. If you need to contact them regarding an order, order tracking, returns, payments and refunds, customer account changes, or website queries, you can find the appropriate links on their Contact Us page. If you need to make an amendment to an order, cancel an order, make a claim regarding your order, or chase a pending refund, you can do so through the relevant links. If you have a query regarding returning a faulty item or an unsuitable item, you can find the necessary information on their Returns page. If you need to change the email address associated with your account, update the address details they have for you, or amend a discount code on an order, you can find the necessary links on their Customer Account Changes page. If you are having trouble resetting your password or did not receive your order confirmation email, you can find help on their Website Queries page.